Refund Policy
Refund & Returns Policy – Buntings E&P
At Buntings E&P, we want you to be satisfied with your purchase. If you are not completely happy with your order, please review our refund policy below.
1. Returns Window
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Refund requests must be made within 7 days of receiving your order.
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Requests submitted after this period may not be eligible for a refund.
2. Eligibility for Returns
To be eligible for a refund:
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Items must be unused, in their original condition, and in original packaging.
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Proof of purchase (e.g. order confirmation or receipt) is required.
We reserve the right to refuse a refund if items are returned in a condition that does not meet these requirements.
3. Non-Returnable Items
The following items are not eligible for return or refund:
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Items marked as final sale or non-refundable
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Used, damaged, or altered items (unless faulty)
4. How to Request a Refund
To initiate a return:
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Contact us at buntingseandp@gmail.com within 7 days of delivery.
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Include your order number and reason for return.
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We will provide return instructions if your request is approved.
5. Return Shipping
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Customers are responsible for return shipping costs unless the item is faulty or incorrect.
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We recommend using a tracked service, as we are not responsible for items lost in transit.
6. Refunds
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Once your return is received and inspected, we will notify you of the outcome.
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Approved refunds will be processed to your original payment method within 5–10 working days.
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Original shipping costs are non-refundable unless the item is faulty or incorrect.
7. Faulty or Incorrect Items
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If you receive a faulty, damaged, or incorrect item, please contact us within 7 days of delivery.
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We will arrange a replacement or full refund, including any applicable shipping costs.
8. Contact Us
For any questions regarding returns or refunds, please contact:
Email: buntingseandp@gmail.com
Buntings E&P reserves the right to update this Refund & Returns Policy at any time.
